Privacy Policy — Spark IT Net
Last updated: 06-12-2025
Spark IT Net (“we”, “our”, “us”) is committed to providing reliable internet services while protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website www.sparkit.net.bd, mobile services, and any other products or solutions we provide (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Identification Information
We may collect personal information that you voluntarily provide, such as:
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Full Name
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Phone Number
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Email Address
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Installation/Service Address
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National ID / Identification details (if required for verification)
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Billing information
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Customer support communication
This information is usually collected when you:
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Fill out contact or signup forms
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Subscribe to packages
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Request technical support
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Make a payment
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Communicate with us through phone, email, or social media
Non-Personal Information
We may automatically collect non-identifying data when you access our website or services, including:
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Browser type
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Device type
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IP address
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Cookies
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Usage statistics
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Pages visited
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Time spent on the website
This helps us improve website performance and user experience.
How We Use Your Information
Spark IT Net uses collected data for the following purposes:
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To provide and maintain high-quality internet services
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To process orders, payments, and billing
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To improve customer support and troubleshoot issues
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To communicate updates, service alerts, and promotional offers
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To enhance the performance and security of our network
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To verify identity when needed for service activation or support
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To comply with government regulations and legal obligations
We do not sell or rent your personal information to third parties.
How We Protect Your Information
We take your privacy seriously. Spark IT Net uses:
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Secure servers
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Encrypted data transmission
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Access control mechanisms
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Regular security audits
These measures help prevent unauthorized access, alteration, or disclosure of your personal information.
Sharing Your Information
We may share your information only when necessary:
a. With Trusted Partners
For providing uninterrupted service such as:
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Billing gateways
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Technical support teams
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Infrastructure partners
These partners are required to maintain confidentiality.
b. For Legal Compliance
We may disclose information if required by:
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Law enforcement agencies
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Government authorities
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Court orders
Cookies & Tracking Technologies
Our website may use cookies to:
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Improve website performance
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Track user behavior for analytics
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Remember user preferences
You can disable cookies through your browser settings, but some features may not function properly.
Third-Party Links
Our website may contain links to external sites. Spark IT Net is not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies separately.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.
Your Rights
You have the right to:
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Request access to your personal data
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Update or correct your information
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Request deletion (where legally permitted)
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Opt-out of promotional communications
To exercise these rights, please contact us.
Changes to This Policy
Spark IT Net may update this Privacy Policy occasionally to reflect:
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Service improvements
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Legal requirements
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Security changes
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
For questions or privacy-related concerns, you may contact us at:
Spark IT Net
Khulna, Bangladesh
📞 +880 1902-884390, +880 1902-884380
📧 info@sparkit.net.bd
🌐 www.sparkit.net.bd
